Considering the immense popularity of Gmail, most of the users’ preferred choice for business email is Gmail.

Service outage: in 2021, ProtonMail had a service outage in Spain.When it comes to email service providers, Google Gmail is one of the well-known companies that come to mind.

Fully-featured service is paid: the free account does not include all the available features of the platform, although available characteristics are more than enough to start.

While the platform per se does not have any clear disadvantage, there are some drawbacks that can be mentioned:

Free option: ProtonMail offers a free account with plenty of benefits, so users can start taking advantage of it, with also other paid plans for premium characteristics.

In fact, ProtonMail has a very intuitive layout with clear functions and a modern inbox, so checking messages is as easy as in any other email solution.

Ease of use and modern design: the fact that the platform is focused on privacy does not mean it has to be hard to use or intuitive.

So, targeted ads or giving in personal information to register is not required. This is impossible since messages in ProtoMail cannot be read, not even by them.

Anonymous email: since privacy is the biggest concern, the platform provides a completely anonymous and untracked email service, with no IP or personal information log or recollection for commercial purposes.

The Swiss Federal Data Protection Act or DPA is an example.

Data security and neutrality: since ProtonMail is a service based in Switzerland, strict privacy laws from this country are guaranteed, without the US or EU having any valid jurisdiction to ask for already limited user information.

Like this, encryption algorithms are safe to use with no back door or any other risking technology. Therefore, only secure and certified implementations are utilized as OpenPGP, RSA, SSL, and AES.

Open source: ProtonMail is an open source platform, as well as its cryptographic libraries.

Disadvantages of proton email